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What’s New with SAP EHP1 for Sap Crm 7.0 — Service Request Management

This is an overview of SAP CRM service request capabilities which are available as EhP1 for SAP CRM 7.0. Amongst the new functionality is: Checklists for managing service requests, Time recording for employees working on the request and service request analytics dashboard
Read the source article at SAP Network Blog


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