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KPIs – Measuring What Really Matters

The idea of KPIs are intoxicating and seductively alluring. The argument, “If you can’t measure it, it doesn’t matter” produces the anti-thesis, “If you CAN measure it, it must matter.” Reality is, BOTH of these statements are partially true. Somewhere in the middle lies what is actually practical and effective.

Read the source article at blogs.sap.com


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