sa-portals

CRM Insurance Mobile

Why the Utilities industry must address service quality in customer relations

In a recent survey, nearly 1 in 4 customers who contacted a utility company in the preceding 12 months said they were dissatisfied with the way in which they had been dealt with. This compares to 16% for those who contacted a financial services company and 17% for those who contacted a retailer.

Read the source article at bluefinsolutions.com


Leave a Reply

Your email address will not be published. Required fields are marked *