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What type of process is required to measure true profitability of contracts within Service organisations?

The Service industry is geared to measure revenue generated from service contracts. One of the key success criteria of a contract is its profitability. Quality, service delivered and the retention of the contract are just as important to the business as a whole, but in terms of financial performance the profitability is the key measure.

Read the source article at bluefinsolutions.com


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