Processes are Strategic Assets
Many BPM efforts are happily delivering tactical operational benefits, however there are bigger opportunities, out there, for organizations. Over the past 10 months I have been documenting success snippets that have been showing some of the potential for strategic plays for process. While it is good to continue to mine tactical benefits, there are new veins of opportunities to consider mining when looking for process gems. Smart organizations are assembling these gems into settings of business advantage and processes of beauty. There are three areas of opportunity that I have observed , so far. They are strategic advantage, innovation and time to market.