Johannesburg still trying to get revenue right – Auditor General still unhappy

The City of Johannesburg, SA’s largest municipality and home to 1.4 million households, has again received a qualified audit report from the auditor-general (AG), because it could not provide accurate revenue figures.

The dilemmas in the report, which covers the year to June 2012 and has only recently been released, have been laid at the foot of the years-long billing crisis, which occurred as a result of post-implementation issues with the city’s move to SAP.

Project Phakama, which cost at least R580 million, had post-implementation problems after June 2010, which led to thousands of residents complaining about grossly-inflated readings and inaccurate bills.

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